Refund Policy

If Timeblock isn't right for you, you can request a full refund within 30 days of your order date — no explanation required. This applies to both monthly and yearly Plus and Pro subscriptions.

Refunds are issued to the original payment method. Once a refund is processed, paid features return to the free plan; your tasks, goals and history stay in your account.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit https://paddle.net and look up your order using the email address you used at checkout, or reply to your Paddle order confirmation email.

You can also contact us through the support channels listed on our website and we will help arrange the refund with Paddle.

Subscriptions renew automatically until cancelled. You can cancel at any time from Settings in the app or through the Paddle billing portal, and you keep access to paid features until the end of the period you have already paid for.

If a renewal charge caught you by surprise, contact us or Paddle within 30 days of that charge and we will look into a refund.

If you were charged twice, charged the wrong amount, or believe a charge was unauthorised, contact us or Paddle straight away — we will investigate and correct genuine billing errors regardless of the 30-day window.

Because Paddle is the Merchant of Record for all Timeblock orders, Paddle's own refund policy also applies and is available at https://www.paddle.com/legal/refund-policy.